Insurance Coverage

In-Network Medical Insurances

Insurance

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We accept the majority of medical insurance companies. Please click on the icon below to determine in-network coverage or possible benefits. If you do not see your insurance, please give us a call and we will do our best to navigate your coverage alongside you. We also offer day-of-service payment discounts to our patients that do not have coverage for eye exams.

Commercial Medical Insurances

Aetna
Aetna
Cigna Healthcare
Cigna Healthcare
Cigna Healthcare
Cash
CareCredit
American Express
Discover
CareCredit
CareCredit
CareCredit
CareCredit
CareCredit
CareCredit
CareCredit

Medicaid (State) Medical Insurances

Visa
Mastercard
Discover
CareCredit
Discover

Medical Insurance:

  • Aetna

  • America’s PPO/HealthEZ

  • Blue Cross Blue Shield

  • Cigna Healthcare

  • HealthPartners

  • Hennepin Health (Effective 09/01/2024)

  • Humana

  • Medicaid or Minnesota Care

  • Medica

  • Medicare

  • Surest

  • UnitedHealthcare – Veteran’s Administration Community Care Network

  • UnitedHealthcare

  • UnitedHealthcare Community Plan (out-of-network for glasses)

  • UMR

  • UCare (Out-of-Network: Fairview Plans)

  • TriCare

Vision Discount Plans:

  • Out-of-Network for All Companies (EyeMed, VSP, Davis, Metlife, Spectera or UnitedHealthcare Vision)

What determines routine vs. medical?

Your reason or concern for the visit, as well as your results, will determine whether your insurance company will classify the exam as routine or medical. A routine eye exam is defined by insurance companies as a visit for the purpose of checking vision, screening for eye disease(s), and/or updating/renewing eyeglasses or contact lens prescriptions. Routine eye exams or wellness eye visits result in a final diagnosis such as nearsightedness (inability to see far away), farsightedness (near vision concerns) or astigmatism (blurry vision at distance/near).

VISION PLANS cover only routine vision care and are intended to determine a prescription for eyeglasses, to provide discounts on eyeglasses or contact lenses, and to screen the structures of the internal & external health of an eye in a healthy person without existing or known eye disease. Wellness eye visits do not qualify for the renewal or prescribing of oral/topical medications.

MEDICAL INSURANCE provides coverage when medical conditions (i.e., diabetes, hypertension etc.), eye conditions (infections, dry eyes, and cataracts) or an eye disease, such as glaucoma is present and requires diagnosis, management, regular follow-ups & treatment as well as communication with other healthcare providers (physician, advanced practice providers – nurse practitioner/physician assistant).

Auto Insurance:

If the reason for your medical eye visit or neuro-optometry evaluation is related to a motor vehicle accident, your visit must be billed to your auto-insurance. Whether the accident was your fault or not, auto-coverage policies in Minnesota have a rider known as personal injury protection (PIP). PIP is an allotment of funds to cover medical expenses in the event of an injury while operating your vehicle. Once your PIP coverage ($20,000, $30,000 or whatever the amount) is exhausted, your medical claims will be forwarded onto your medical insurance carrier. Your medical insurance carrier may have costs associated such as: a copay, co-insurance, and/or deductible amounts that will be billed to your patient account.

Process of Submitting Auto-Insurance Claims for your Visit

  • Swoop Eye Care business office has each patient fill out an auto-claim form to allow us to bill your auto-insurance carrier.

Process of Submitting Auto-Insurance Claims for your Medically Necessary Prescription Eyewear

  • Submission of Claim Process

    • If personal injury protection (PIP) is AVAILABLE, we submit to auto-insurance.

      • If partially covered by auto insurance, you will be responsible for remainder of the bill.

      • If not covered by auto insurance, we will check if your medical insurer has coverage for eyewear.

    • If personal injury protection (PIP) is UNAVAILABLE/EXHAUSTED, we submit to your medical insurance if there are benefits available.

  • Ordering Prescription Eyewear: Auto insurance may or may not cover part or all of your prescription eyewear. Sometimes claims can take 30 days or longer to process to determine insurance coverage details (if any).
    • If we order glasses prior to knowing insurance coverage for your glasses, our office requires patients to sign an "authorization for glasses purchase form" confirming that you will pay for your glasses in the event they are not covered.
      • If no coverage or partial coverage, we charge the remaining balance that is on the authorization form.
    • If you prefer to know insurance coverage for your glasses prior to ordering, we will submit information to your insurance company. It will take at least 30 days or longer to know coverage details. If you have concerns regarding processing times or coverage details, reach out to your claims adjuster to request a timeframe/information.
  • Partial Coverage Scenario
    • Example: You are quoted $350.00 for your medically necessary prescription eyewear. Swoop Optical submits a claim to your auto-insurance and the auto-insurance pays $300.00. The patient will be responsible for the remaining amount of $50.

Worker’s Compensation

If the reason for your medical eye visit or neuro-optometry evaluation is related to a work-related injury, your visit must be billed to your worker’s compensation insurance carrier. Prior to your visit, you will have to work with your human resources department to complete our Worker's Compensation form to be seen by our neuro-optometrist.

Process of Submitting Worker’s Compensation Claim for your Visit

⦁ Swoop Eye Care business office has each patient fill out a Worker’s Compensation Insurance claim form to allow us to bill your Worker’s Compensation Insurance.

Process of Submitting Worker’s Compensation Claim for your Medically Necessary Prescription Eyewear
  • Submission of Claim Process
    • Ordering Prescription Eyewear: Worker's Compensation Insurance may or may not cover part or all of your prescription eyewear. Sometimes claims can take 30 days or longer to process to determine insurance coverage details (if any).
      • If we order glasses prior to knowing worker's compensation insurance coverage for your glasses, our office requires patients to sign an "authorization for glasses purchase form" confirming that you will pay for your glasses in the event they are not covered.
        • If no coverage or partial coverage, we charge the remaining balance that is on the authorization form.
      • If you prefer to know worker's compensation insurance coverage for your glasses prior to ordering, we will submit information to the insurance . It will take at least 30 days or longer to know coverage details. If you have concerns regarding processing times or coverage details, reach out to your claims adjuster or human resources representative to request a timeframe/information.
  • Partical Coverage Scenario
    • Example: Your eyewear costs $550.00. Swoop Eye Care completes a claim to Worker's Compensation Insurance and the insurer pays $350.00. There is a remaining balance of $200, which will be billed to your onfile credit card.
  • General Tips
    • If you would like to challenge the findings of Worker's Compensation Insurance, you must contact the adjuster and your employers' human resource department.
    • Stay within a frame budget of $200 (suggestion only) unless you are willing to pay the remainder
    • Your neuro-optometrist may recommend more than one pair of prescription glasses; however, the insurer typically only provides coverage for a single pair.

Commonly Asked Questions

Does auto-insurance cover a neuro-optometric evaluation?

  • Yes, neuro-optometric evaluations are medical eye examinations with procedure codes and ICD-10 medical diagnoses linked to the visit.

Does auto-insurance cover medically necessary prescription glasses prescribed by your neuro-optometrist?

Some factors impacting coverage:

  • Do you have a medical eye diagnosis supporting medical necessity of your prescription eyewear?

  • Have you exhausted your personal injury protection (PIP) through your auto-insurance?

  • Certain auto-insurance carriers have coverage restriction/guidelines that may or may not have coverage for medically necessary prescription eyewear.

Payment Options

​​​​​​​We offer a wide range of payment options to meet our patient's needs and to ensure we can provide the best service possible. We accept the following payment methods:

Cash
Visa
Mastercard
American Express
Discover
CareCredit

Disclaimer:

At Swoop Eye Care, we do our best to navigate each unique insurance carrier and each patient’s unique plan; however, it is the patient’s responsibility to understand his/her/their benefits.